Contact and Support

Use this page for account help, privacy requests, data deletion requests, safety reports, and abuse reports.

Support

For account help, product questions, bug reports, or feedback, email support@perfectaupair.com.

Report abuse or unsafe behavior

If a profile, message, story, or user behavior looks unsafe, misleading, abusive, exploitative, discriminatory, or illegal, report it from the platform where possible. You can also email support@perfectaupair.com with the profile URL, screenshots if appropriate, message context, and a short explanation.

Privacy and data deletion requests

For access, correction, deletion, restriction, objection, portability, or other privacy requests, contact support from the email address connected to your account so the request can be verified. For account deletion, you can also use the in-account deletion button or follow the Data Deletion Instructions.

Legal pages

Emergency note

Perfect AuPair support is not an emergency service. If someone is in immediate danger, contact local emergency services or law enforcement.