Safety Center

Start with verified, consistent information

• Use real profile photos and accurate profile information.
• A verification indicator reflects only the limited check described by the service. It is not a background check or a guarantee of identity, character, safety, or suitability.
• Be cautious if a profile avoids video calls, gives inconsistent details, or refuses basic questions.
• Compare names, locations, photos, references, and story details before making plans.
• Keep a record of early conversations and report suspicious behavior promptly.

Money, travel, and documents

• Do not send money to someone you have not carefully verified.
• Be suspicious of urgent requests for travel fees, visa fees, deposits, gift cards, crypto, or third-party payment links.
• Do not share passport scans, full ID documents, bank details, or sensitive personal data until you are confident the arrangement is legitimate and necessary.
• Use official visa, immigration, employment, and tax sources for the country involved. Perfect AuPair does not replace legal, immigration, or tax advice.

Country rules and written expectations

Au pair rules vary by country. Before agreeing, review the relevant country guide and then confirm the latest rules with official government, visa, sponsor, or employment-law sources.

Open country guides

For au pairs

• Ask for a video call with the family and, where appropriate, a tour of the home or living space.
• Discuss duties, hours, time off, pocket money, accommodation, meals, transport, insurance, language classes, and house rules before agreeing.
• Ask for written expectations and keep copies of important agreements.
• Tell a trusted person where you are going, who you will stay with, and how to contact you.

For host families

• Interview candidates by video and ask about childcare experience, expectations, availability, and language level.
• Check references where possible and make sure local au pair, childcare, visa, and employment rules are understood.
• Be transparent about children, duties, schedule, accommodation, family routines, and any special requirements.
• Do not pressure anyone to travel, share documents, or accept terms before they have had time to review details.

Report unsafe behavior

Report profiles, messages, stories, or behavior that looks fake, misleading, abusive, exploitative, discriminatory, unsafe, or illegal. You can use the report option on the site or email support@perfectaupair.com.

For immediate danger, contact local emergency services or law enforcement first. Perfect AuPair support is not an emergency service.

Limits of platform safety

Perfect AuPair cannot supervise users, verify every statement, or prevent every harmful act. Safety tools and moderation are limited safeguards, not a substitute for independent checks, professional advice, official procedures, or personal judgment. User interactions and arrangements remain the responsibility of the people involved.